Case · 05

When a measurement becomes a clinical claim

A distance tool is not a small feature. It is a claim about anatomy.

Role
Design lead — measurement behaviour
Timeline
2024
Status
Shipped
Tags
Regulated design · Measurement · Imaging metadata · Safety

A distance tool in a medical viewer can look like a small feature.

It is not.

Once the interface displays a value in millimetres, the product is making a claim about the relationship between the image, its metadata and the physical anatomy.

The risk

A measurement may be affected by voxel spacing, image orientation, resampling, the plane in which the measurement is taken, conversion between image and world coordinates, rounding, and incomplete or incorrect metadata.

A visually plausible line can still produce an incorrect value.

Same line, different metadata — different value.

My responsibility

I worked with engineering, science and regulatory stakeholders to define how measurement behaviour should be represented and validated.

The design needed to make the tool simple to use without hiding the conditions that made the result reliable.

Key decisions

Treat correctness as part of the interaction

The work did not end with drawing a line and placing a label. The interaction had to account for how the image had been processed and whether the displayed value corresponded correctly to the underlying spatial information.

Avoid implying more certainty than the product could support

The number of decimal places, units and visual treatment all affect perceived authority. The interface needed to communicate useful precision without suggesting that the value was more exact than the data or validation allowed.

Validate behaviour across orientations

Measurement could not be tested only in one view. Axial, sagittal and coronal orientations needed to produce consistent and defensible behaviour, including when switching between orientation conventions.

Design the failure case

When required metadata was missing or unreliable, the product needed a safe response. Displaying no measurement or a clear limitation was preferable to displaying a confident but invalid value.

Why this work matters

In regulated healthcare products, seemingly small interface elements can carry disproportionate risk.

Good design means recognising when a visual detail has become a clinical assertion.